Let DoNotPay Wait On Hold for YouĭoNotPay is the world's first robot lawyer. We'll show you how easy it is, and then we'll provide Norton's customer service details if you still want to tackle this by yourself. You don't need to put up with that! DoNotPay is the fastest, easiest, and most reliable way to deal with Norton. Frustrated clients spend hours on hold or weeks waiting for an emailed response. Sometimes they even receive paperwork on time, like a proof of cancellation, but continue to get billed. Regardless of the reason, many customers feel they get "the runaround" from Norton. These are only a few reasons you might need to work with Norton customer service. And Norton's failure to provide the service they sell, safeguarding your personal information.Issues with cancellations - many clients get billed even after they have canceled. Credit card problems that never get solved.Billing problems, like double charges or additional unfair charges.Forced updates that don't work or that shut down customer devices.The Better Business Bureau (BBB) lists more than 1,100 bad reviews within the last few years. If you look around at review websites and consumer advocacy sites, you'll see the average star rating for Norton customer service is about a 1.9 out of 5. The company has a depressing reputation for horrible customer service. The digital security company is based in Mountain View, CA. Norton - formerly Norton by Symantec - is now a division of NortonLifeLock. Norton Has a Horrible Reputation for Customer Service If you're struggling to get a response from Norton customer service, you are not alone. And other ways you can use DoNotPay to stand up for yourself as a consumer.How to contact Norton by yourself (we wish you luck!).How to reach Norton customer service using DoNotPay (it's the fastest, easiest, and most reliable way).Norton's terrible reputation for customer service. This piece discusses four main points about Norton's customer service: The world's first robot lawyer is here to help you take on any big company, even Walmart, Marriott, and Amazon. Jump the Phone Queue for Any Company The Easiest Way to Reach Norton Customer Service Reps The Easy Way to Reach Norton Customer ServiceĪre you struggling to get a response from Norton customer service ? DoNotPay is here to help. DoNotPay provides a platform for legal information and self-help. DoNotPay is not a law firm and is not licensed to practice law. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. As a result, you should make sure to do your own independent research. Other names may be trademarks of their respective owners.IEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2023 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc.
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